Tag Archives: case study

Service brokering becomes a hot market

Practically all of the global service providers participating in a Service Broker Forum event said they were seriously considering service brokers as a key part of their ongoing network transformation strategy. Commenting on poll results from the event, TMCnet’s Stefanie Mosca explained: “The ability to leverage a service broker to easily and efficiently introduce service innovation was viewed as the highest priority goal when asked to consider network transformation strategic objectives.” Amdocs case studies show that in addition to the introduction of service innovation, service broker solutions also: Reduce churn Increase stickiness and customer loyalty Boost average revenue per user […]  More >>