AboutThe Amdocs’ Market Strategy & Insight group define the company’s market vision and strategy, and share it with our customers in thought-leadership sessions. And now we share it with all of you!
- Simple Tips to Win Over Millennials With Digital Bills
It’s not a flattering description. But for service providers, Generation Y –>>
- New Benchmarking Study Proves That VoLTE Can Really Deliver
It’s official: VoLTE is superior to traditional options when it comes to>>
- RCS: Revenue Generator or Network Drain?
For mobile operators seeking the next significant revenue stream, rich communications services>>
- How To Change the Lives of Your Digital and Paper-Loving Customers
Mr. Paper wakes up every morning to the sound of his radio>>
- Doing Good
Amdocs is celebrating our commitment to corporate social responsibility. We’re making a>>
- Simple Tips to Win Over Millennials With Digital Bills
- 4G LTE (1)
- Amdocs news (5)
- big data (20)
- Charging (34)
- Cloud (4)
- Connected World (16)
- customer experience (13)
- Events (1)
- Humor (1)
- innovation (4)
- Managed Services (2)
- Mobile Financial Services (4)
- Multi play (3)
- MVNO (3)
- Network (13)
- News (4)
- Ordering (1)
- OTT (6)
- Partnerships (1)
- Pay TV (2)
- Portfolio (1)
- Product Catalog (2)
- Services (1)
- SMB (3)
- technology (2)
- Transformation (3)
- Trends (2)
- Uncategorized (14)
- Episode 4 – How Usage Data Can Improve Your Customer Experience | Big Data Dive POC said […] recipe complements the usage-based upsel...
- Mo Olukoya said Thanks for sharing the insightful information.
- Episode 4 – How Usage Data Can Improve Your Customer Experience | Big Data Dive said […] recipe complements the usage-based upsel...
- Episode 2 – How to Track Offer Performance in Real Time | Big Data Dive said […] our second episode of this charging data...
- Shailesh Patwardhan said Real-Time promotions based on user context are typ...
Tags#amdocsbigdata #MWC15 4g Amdocs Amdocs CES 9.2 Amdocs EMEA Business Forum Amdocs Proactive Care analytics AT&T big data BOSSfest14 central product catalog Charging cloud Coleman Parkes Coleman Parkes Research connected car connected home Connected World customer experience Deutsche Telekom Digital bills disruptive Google healthcare innovation Internet of Things IoT LTE M2M MFS Mobile Financial Services Mobile World Congress multi-play Network omni-channel billing OTT SaaS Samsung self-optimizing network service providers SMB SON virtualization VoLTE
Tag Archives: OTT
Today, Amdocs announced the release of CES 9.2, our latest suite of solutions designed to help service providers “succeed in the hyper-connected world”. But what exactly is the hyper-connected world, and what are the new challenges it brings? It’s not new that we’re living a connected world. But it’s getting a lot more connected very quickly. Only 394 million people worldwide had Internet access in the year 2000. Today, that number stands at nearly 3 billion. And it’s not only people who are connecting more. 16 billion devices are currently communicating through the network, and that’s expected to reach 50 billion by 2020. Together, man and machine are ushering in a hyper-connected world. More >>
Industries that innovate are the ones that stand the test of time. I was reminded of this again at a recent conference on innovation by a presentation which summarized 500 years of the Royal Mail Group, from its formation by King Henry VIII (a challenging CEO, apparently) in 1517 to the privatization by the UK Government exactly a year ago. The presentation was delivered by Nick Pendleton, an ex-colleague from our joint days at BT, who now leads the Royal Mail’s strategy and innovation. What struck me was how the Royal Mail had, across the centuries, absorbed a succession of innovations into their business model. More >>
Is Pay TV an endangered species, or does it have the ability to offer customers the content they want using its infrastructure and loyal audience? More >>
For Pay TV to maintain its position in the market against over the top (OTT) players, Pay TV Operators need to play to their strengths, and drive home messages of a superior user viewing experience. More >>
Rumors are flying that the next iOS version, and accompanying iWatch, will focus heavily on healthcare. Is this shaping up to be a new battleground between Apple, service providers and over-the-top (OTT) players? More >>
Should we pity today’s service provider? Customers are demanding more, faster, content thanks to our enthusiasm for smart devices combined with over-the-top (OTT) services from players such as Skype, YouTube, Google, and most recently, Facebook. Service providers are expected to deliver it to consumers in a high-quality format, across multiple channels, and without receiving any corresponding increase in revenues. Although many fear this will cast service providers in a “dumb pipe” role where all they do is provide connectivity, all is not doom and gloom. In fact, according to a recent Coleman Parkes survey of service providers, over-the-top players and device […] More >>
For the past couple of years we have been regarding Google as the biggest potential OTT (or come from behind) threat to the traditional service providers. And deservedly so. They had in essence become the internet, and were offering popular voice, chat and video content. They were augmenting that with fiber networks and talk of becoming an ISP. They beat the telecom industry to the mobile payment punch with their m-wallet. They had delivered the worlds most popular smartphone/tablet operating system and they even went out and bought a handset manufacturer. Oh, and all those fancy value-added services telecom operators are talking about – enterprise solutions, cloud? Check and Check. Oh, […] More >>
In the not-so-distant past, service providers used to have full control over the customer experience lifecycle. But now, over-the-top providers, niche app vendors, general retailers and others have all moved in to enhance the customer experience lifecycle. Today’s consumers benefit from a wide selection of offers and possibilities and are more empowered than ever. They have the freedom to design their own personalized customer experience path. For example, when buying a mobile phone, instead of just going to their service provider’s local outlet to evaluate phones and plans, today’s customer might first go online to compare phones, check out professional […] More >>
Having recently returned from CES, I was amongst the tens of thousands of people drooling over the thousands of consumer electronic devices on display. What is immediately noticeable at such conventions is the open, symbiotic relationship between service providers and device manufacturers. Almost every major wireless carrier announced a slew of new connected devices including smartphones, tablets, laptops and even automobiles. The relationship is clearly advantageous to both sides with carriers looking to drive network and service consumption while device manufacturers get to sell more devices. It seems that everybody loves connected devices…well almost. There was one group of companies […] More >>