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John Legend’s mobile etiquette guide – Live from CTIA in Las Vegas

Ever wonder how musicians feel at a concert when you have your mobile phone outstretched over your head, videoing the performance? Ten-time Grammy winning musician John Legend admits to a love-hate relationship with the mobile experience at concerts. On the one hand, he told the audience on the last day of the CTIA Super Mobility Show 2016 here in Las Vegas, it’s a powerful marketing tool, encouraging people to buy tickets for future performances, which is where the money is these days for musicians. But if you’re sat in the audience, as he was recently at a Mariah Carey show […]  More >>

The future demands 5G – Live from CTIA in Las Vegas

It might not be here yet, but there was no escaping 5G at the second day of the CTIA Super Mobility Show 2016 here in Las Vegas. Just as the new technology took center stage yesterday, 5G continued to dominate the discussion during the morning’s keynote sessions. Nokia President and CEO Rajeev Suri put it the most bluntly, declaring that “4G is great but the future requires 5G.” Suri argued that while 4G essentially does what 2G and 3G could do but better, 5G will be a radical game changer. By harnessing the new technology, we will be able to […]  More >>
The limited edition Sky+HD Upside Down Remote, the ultimate accessory for our friends from ‘Down Under’.  
Aussies on UK and Irish soil, along with the rest of the nation, will be able to watch the Ashes in super sharp high definition for the first time this summer.  The npower Ashes will be exclusively live on Sky Sports HD from Wednesday 8 July 2009.”

For further information please contact the Sky Press Office on 020 7307 3100 /

Why your phone has become the remote control of your life – Live from CTIA in Las Vegas

The mobile phone has become “the remote control of your life,” Glenn Lurie, AT&T Mobility and Consumer Operations CEO said in his keynote speech today on the first day of CTIA Super Mobility Show 2016, here in Las Vegas. One of the first changes that the advent of mobile phones introduced was that people stopped calling places – the home or the office – and started calling people, Lurie noted. Now the latest change is the explosion in mobile-video usage, and the consumer demand to enjoy content on any device or place that they want. This is why AT&T, following […]  More >>

The 5G revolution – Live from CTIA in Las Vegas

5G isn’t a technology, it’s a revolution, according to Tom Wheeler, chairman of the Federal Communications Commission. Speaking at the CTIA Super Mobility Show 2016, here in Las Vegas, Wheeler described 5G as “the missing piece of the puzzle depicting the wireless future,” pointing out that today’s wired and wireless networks are forcing customers to choose either high speed and capacity, or mobility. With 5G’s promise of gigabit mobile connections at any location, this new technology, he said, will open up hugely disruptive, new value propositions and bring benefits such as smart-city energy grids, safer transportation networks,and new opportunities to […]  More >>

Where does PAY-TV go from here? New research reveals the “Experience Generation”

f you haven’t seen what happens in season 6 of Game of Thrones yet, don’t worry – no spoilers ahead! But it’s premium on-demand programs like this or a one-off sporting event that are compelling enough to persuade 18-21 year olds to sign up with a Pay-TV or OTT service just to watch it. Nothing wrong with that, you would think – except for the fact that once it’s over, 43% of them told 451 Research in a new Amdocs-commissioned survey that they then go and cancel their subscription  More >>

Why there’s money to be made from NY sidewalks (and data analytics)

If you’re planning a trip to New York this summer, you might end up walking the streets – literally. Overcrowded sidewalks, particularly around key transit hubs like Penn Station and Port Authority Bus Terminal, are forcing pedestrians off the sidewalks and onto the street. In order to alleviate the congestion, transport officials are starting to collect data to help them identify which specific places to invest in. By the way, Fifth Avenue might be a good place to start …  More >>

Why the digital teen would rather be Bill Gates than Adele

Forget Taylor Swift or Adele – teenagers’ connection to technology is so strong that two thirds of teenagers say they would rather be Bill Gates when they grow up than a pop star. And they don’t just want to use technology, they’re happy for it to become an actual physical part of their bodies, with an astonishing 78 percent of teenagers willing to have an Internet-connected device embedded in their arm. If you’re finding that a little difficult to understand, you’re not the only one – apparently, so is your communication service provider.  More >>

It’s “va va voom!” as connected cars overtake mobile phones

Guess what’s driving growth in the mobile-phone saturated US cellular market? The clue’s in the word “driving”. According to the latest report from industry consultant Chetan Sharma, the major American carriers actually added more connected cars as new accounts than they did phones. “The market position of the car today is similar to where the smartphone was in 2010 — it’s just taken off and is ready to explode.” says Business Intelligence’s Andrew Meola.  More >>
itv doctor

Truly targeted advertising – (Live from INTX 2016)

As Michael Powell, president and CEO of the National Cable & Telecommunications Association, said on the first day of INTX 2016 here in Boston: “Viewing patterns are driving change. Consumers see every screen as a television.”  And watching video has a profound impact on how consumers react to adverts. At the show, Amdocs’ Ofir Daniel along with Rick Howe, the iTV Doctor, demonstrated an innovative new solution which personalizes advertising for on-demand and TV-Everywhere content at a granular level, created specifically for MSOs by Amdocs and partners. After the presentation, I spoke to Rick Howe to learn more about it:  More >>
TOM whheler

FCC chairman: Job of government is to promote competition (Live from INTX 2016)

Wrapping up INTX 2016 here in Boston, Tom Wheeler, chairman of the Federal Communications Commission, predicted an exciting future for the pay-TV industry. A self-declared “happy Comcast subscriber”, Wheeler said he was part of the growing industry trend of consumers getting their video on multiple devices.  More >>
John Stankey

No one size fits all in AT&T’s pay-TV strategy. (Live from INTX 2016)

AT&T’s approach to pay TV is that mobility is key, explained John Stankey, CEO of AT&T’s Entertainment Group, at the closing session of Day Two of INTX 2016 here in Boston. “Customers want to do more things on the go,” he said, “and we want to take the premium content experience and bring it into the mobile experience  More >>
doug fantuzzi panel

The cable operators explain why the business sector is such good business – Live from INTX 2016

While any discussion of the pay-TV industry inevitably includes gloomy talk of heavy regulation and cord cutters, there is also some good news: the explosive growth in business services. According to a panel discussion chaired by Amdocs’ Doug Fantuzzi on the first day of INTX 2016 here in Boston, the provision of services ranging from broadband, Wi-Fi, Ethernet, and video to small- and medium-sized business (SMBs) and large-scale enterprises has skyrocketed over the past decade.  More >>
Comcast chairman and CEO Brian Roberts

Want to thrive? You need to be bold and nimble enough – Live from INTX 2016

It wouldn’t be a major industry event if the first keynote speaker did not devote a large portion of his address to attacking the regulator. And Michael Powell, president and CEO of the National Cable & Telecommunications Association did not disappoint here in Boston on the opening day of INTX 2016…  More >>

Shark alert! (Don’t worry – your communications service provider can save you)

As CSPs try to understand where and how, beyond connectivity, they can play a role in the Internet of Things, here are a few examples of new, innovative life-saving services that have actually been developed by CSPs themselves..  More >>

Why there’s nothing simple about the simple digital customer experience

After interviewing 80 CSP executives, Amdocs and IDC found that only 47% of the companies they represented actually had a clear digital strategy. There was also a worrying disconnect between IT and business respondents: 64% of the latter said there was a digital strategy, but only 39% of the IT respondents agreed…  More >>

The Internet of Things saved my life!

Well, it didn’t save my life specifically, but rather that of a 42-year-old man from New Jersey who recently showed up in an emergency ward following a seizure. The doctors weren’t sure whether to perform a particular procedure or not (I’ll spare you the details), because if the patient’s irregular heartbeat was chronic, the procedure could have killed him. Luckily, the patient was wearing a FitBit tracker, synchronized with his smartphone,..   More >>

Can Amazon make ordering a TV bundle as simple as 1-2-3?

When Amazon introduced us to 1-Click purchasing over 15 years ago, it literally revolutionized the way we shop. Want to order a book? Easy. Just choose the title and whether you want it in hardback or paperback, and that’s it – nothing else to configure because any previous payment information needed to complete the transaction was already there. (In fact, today thanks to Amazon’s Dash, you can now even order by pressing an actual physical button). The customer experience doesn’t get much easier than that. At the same time, it was clear that more “complex” products couldn’t be purchased in a simple click or two   More >>