Author Archives: Manasa Agaram

Manasa Agaram

Manasa Agaram
Manasa Agaram is a product marketing manager at Amdocs. When she’s not working on, learning about or reading up on new communications technology, she enjoys traveling, good wine, good food and has an unnatural love for shoes! Manasa is based in Ottawa Canada and as a result has developed a strong appreciation for maple syrup, snow and hockey.

Network Testing Challenges: NFV and SDN

speedCompressing testing cycles and improving service quality – no longer mutually exclusive Network functions virtualization (NFV) and software-defined networking (SDN) are enabling technologies to increase the flexibility and speed to deploy new services at a fraction of the cost of physical networks. Looking ahead to 5G and the proliferation of Internet of Things (IoT) use cases, virtualization and dynamic service chaining will become essential for managing the scale and customization that will be required to connect 25B objects the industry is anticipating. In a recent report from Coleman-Parkes Research for Amdocs, about half of the 80 service providers surveyed view […]  More >>

Network Testing: Busting the 9-week barrier

Network Functions Virtualization (NFV) and software-defined networking (SDN) promise to save service providers millions in hardware costs and shave weeks off the time to deliver and scale network services. Unfortunately those are forward-looking advantages that have little impact on today’s project schedules or the time and effort it takes new services to go from testing to production-ready. According to a recent survey conducted by Coleman-Parkes Research on behalf of Amdocs, getting the test-deploy cycle below nine weeks is the new benchmark! But it’s proving frustratingly elusive for engineering teams trying to balance intense market pressures to deliver broader coverage, faster […]  More >>

High-definition voice needs a robust network

When the first offshore lighthouses were built, many were constructed from timber rather than stone for speed and ease of construction. But this approach didn’t take into account the severe weather conditions and powerful seas, which invariably led to their early demise as they got washed away by the storms. It was interlocking stone blocks that enabled lighthouses to be built to last a lifetime by creating a solid structure which could survive the worst tempest. Similarly with VoLTE or Voice over LTE, a technology which ensures high quality of service for mobile voice calls over IP, VoLTE needs a robust and well prepared network infrastructure in order to provide reliable, HD voice services.  More >>

VR Apps – Setting a New Bar for Quality of Experience

It’s been a few months now since this year’s Olympic events ended with the ever-popular closing ceremonies, and it’s not surprising the next country in line has already started planning for not just new events that might make the roster (remember Rugby Sevens anyone?), but also how to broadcast these events to their viewers. For the first time in history at the 2016 Olympics, virtual reality (VR) technology allowed spectators at the games and at home to get a better than ringside view of the action. The UK’s BBC and NBC in the US delivered hundreds of hours of live events and replays in VR through apps using Samsung Gear VR headsets, while Canada’s CBC offered both headset and website content in VR.  More >>

Network analytics targets fiber rollout hotspots

Target for analyticsNetwork planners often focus mainly on network capacity, coverage areas, identifying bottlenecks and quality of service (QoS) issues. However, such an approach can lack a detailed understanding of the particular customer experience in any given area. Network analytics can help identify and prioritize fiber hotspots ensuring network investments are used to target the most important places first, for fiber rollout and upgrade. Determining whether a particular location will be profitable or not isn’t always easy without specialized tools. Service providers need to understand what will provide a good return on investment and how it will improve the customer experience. While […]  More >>

10, 9, 8, 7… countdown to the IoT explosion

Virtual Probes – Scaling Performance Monitoring for IoT We’ve been talking a lot about 2020 lately. Analysts predict it will be the year of the long-awaited explosion of objects in the Internet of Things (IoT). Depending on the source, we can expect anywhere from 25B to 50B connected things in the next four years generating 2.3 terabytes of data, or a whopping compound annual growth rate (CAGR) of 30 percent every single year. While there’s a fair bit of hype in those numbers, there’s also a very real opportunity to drive new revenue growth in enterprise markets. From a global […]  More >>

Making the (Business) Case for vProbes Integration

Probes in 20202020 is shaping up to be a really big year. By then, network services will all be sitting pretty in the cloud. Never mind that network functions virtualization (NFV) rollouts have been so far confined to specific services such as virtual CPEs, while market growth forecasts for NFV and software defined networking (SDN) technologies keep getting pushed out to, you guessed it, 2020. (The sheer incline of that trend graph is spectacular.) A recent report from the Linux OPNFV Project belies the rosy predictions with its finding that only six percent of 90 service providers surveyed had any NFV strategy […]  More >>

Bridging the network testing gap

Quick! I need to find directions! I need to call my boss! I need to google that great new restaurant downtown! Regardless of how consumers use their devices, one thing is certain – data services need to work! Ultimately, we as consumers don’t really care if we are making a 3G call or a voice over LTE (VoLTE) call, if we are using IP multimedia subsystem (IMS) services or over the top (OTT) services – we just want our services to work when we want to use them! Service providers are tasked with providing advanced and personalized services to their […]  More >>

How can smaller tier service providers compete in today’s fast paced market?

One thing is clear in today’s communications market – the competition is heating up and service providers are doing everything in their power to attract new subscribers, keep their existing customers happy and make it known they are a market leader. Take a look at Sprint and AT&T – both are offing very attractive deals to new subscribers who switch from other carriers. While this is a very aggressive marketing strategy for larger operators to take, it can’t work for everyone. What can Tier-2 and 3 service providers do to compete in a very saturated and competitive market? Key to […]  More >>

Building Value and Revenue with Wi-Fi Services

I recently vacationed with friends who were obsessed with posting their daily snaps to Instagram. Everywhere we went, I heard the familiar refrains: “Is there Wi-Fi here? Can you get a connection? It says I’m connected but I can’t get the page to load. This Wi-Fi service is terrible!” The digital experience is such a big part of our personal and working lives that we expect to be connected at all times – and more often than not, we turn to Wi-Fi. In a recent study, conducted by Hot Telecom of over 4,500 global consumers, from Hot Telecom, 79 percent […]  More >>