Tag Archives: SMB

Selling Cloud Services isn’t about the Technology

Service providers trying to sell cloud services to small and medium sized businesses should stop focusing on the technology, and focus on the benefits available to SMBs.  More >>

Cloud brokerage and Maslow: The common denominator

Service providers offering cloud services to SMBs need to understand what small and medium sized businesses actually need from the cloud, so they can create bundles that work for large swaths of the market.  More >>

The paradox of choice

Too many choicesService providers need to offer their small- and medium-sized business customers easy to understand packages that include cloud services, or risk scaring those customers off to find other OTT cloud providers.   More >>

SMB opportunities abound in the cloud

Service providers can help remove barriers that small and medium sized businesses run into while trying to move to the cloud. Research shows that these businesses would like their service provider to provide a one stop shop for communications and cloud needs.   More >>

SMBs Aim for the Cloud

SMBs are increasingly looking for suppliers that will provide a converged communications technology suite, including traditional communications services such as wireless, broadband and wireline coupled with cloud-based services. In pure terms SMBs are prolific and provide a wealth of opportunity for the astute service provider.  More >>

Amdocs CES 9.1 – Put the customer in control

Putting customers first is a good approach, but what exactly do they need? What’s most important to each customer? Who knows best? Could it be the customers themselves? Communications today is about more than the network technology or devices. It’s about delivering the experience that the customer wants, when they want it, regardless of channel, network, service or device. Amdocs has just announced the release of Amdocs CES 9.1. This latest version of our product suite introduces new capabilities for social care, SMB (small and medium businesses), and multi-play capabilities, among others. It was developed to address the needs of today’s customer, who expects service to be SIMPLE, even in the face of today’s network, offering, and device complexities.  More >>

AfricaCom Opening the Door for Small and Medium Businesses

In Africa, service providers need to develop innovative services for small and medium businesses, but manage and offer these services using a single, integrated platform, to ensure that cost-to-serve does not rise exponentially.  More >>