Category Archives: Testing

Comprehensive Digital Experience with Digital Testing

Great customer experiences rely on extensive testingCustomers are continuously pushing the digital experience boundaries. They expect digital services delivered quickly and operating smoothly from the word go. They expect seamless, flawless experiences, and if you can’t provide them, they are more than willing to look elsewhere for a provider who can. The right digital experience goes beyond applications and functionality. It demands that the service or product works intuitively, providing the end user with an effortless interaction. In today’s world, failure in any of these counts could result in instant negative feedback on social media. Digital is all about IT execution and how to deliver it […]  More >>

Meet the Experts: Transforming networks with NFV and how it will impact the testing process

Eyal FelstainMike Cooper continues his Meet the Expert series, talking to Amdocs’ Dr. Eyal Felstaine about NFV, ECOMP, and all things network  More >>

Giving thanks for the testers this holiday season 

thanksgivingThanksgiving. A beloved holiday celebrated in the US with family, football, the aroma of roasting turkey, and for many, the kickoff of the busiest shopping season of the year. Holiday shopping is crucial for the economy – it is estimated that around 30% of annual retail sales occur between Black Friday and Christmas. And while some shoppers find the rush of a midnight drive to the shopping mall exhilarating, a growing number of consumers prefer to shop online, fueling a record growth of Black Friday e-commerce. According to data published by Adobe, last year’s online shoppers collectively spent $4.45 billion during […]  More >>

TEST Magazine Recognizes Amdocs Testing as a Leading Testing Provider for 2016

20 recognition testingWe are pleased to announce that TEST Magazine, the leading publication for software Testing and Quality professionals, has named Amdocs Testing as one of the 20 Leading Testing Providers. TEST Magazine, which is read by over 10,700 members across Europe, the US and South Asia, publishes an annual update to its Testing Providers’ Guide to help companies navigate the complex and rapidly changing landscape of quality products and services. The most recent update, profiling selected Testing and QA providers across multiple verticals and geographies, was published in the September 2016 issue. Amdocs Testing was specifically recognized for its leading position […]  More >>

A great tester is a fusion of diverse experiences, sharp focus and specialized knowledge

andrey bronfinA Conversation with Andrey Bronfin on the Benefits of Specialization in Testing Andrey Bronfin joined the Amdocs Testing Services team only a couple of months ago, but he is already closely familiar with the business and the team. That’s because over the course of his career, Andrey has worked at Amdocs in a variety of roles, and has recently re-joined the team as part of an acquisition of the Comverse Business Support System (BSS) business unit. Today, Andrey is leading Amdocs Testing Services’ R&D, product management, marketing, partnerships and other cross-organizational functions. Andrey joined me on the phone from Israel, […]  More >>

Digital Revolution is Changing Everything

shutterstock_314799155Digital IT is perhaps the biggest shift that’s happening right now, and it’s fundamentally changing every aspect of testing. From quality requirements, through rapid adoption of DevOps, the Digital Revolution in IT presents both new challenges and new opportunities for testing organizations. Increased quality expectations In today’s world, IT systems are no longer the domain of internal users. Mobile, web, cloud and other modern technologies have exposed enterprise IT systems to millions of end-users worldwide, heightening the importance of application performance and creating the culture of zero tolerance for failure. While this is undeniably a new trend, Telecom companies have […]  More >>

User Experience Drives Important Changes in Mobile Testing

Great user experiences stem from rigorous testingA conversation with Erez Sharabi Mobile testing is one of the main components of digital testing. It’s a complex and fascinating subject, with many different schools of thought on what, how and when to test to please today’s discriminating, and often impatient, consumer or business user. I caught up with my long-time friend Erez Sharabi from Amdocs Testing Services over the phone from Israel, to ask him about his opinion on mobile testing, its current challenges, future growth and the impact that mobile revolution has on application delivery. Below are the highlights of our conversation. Michael Cooper: Erez, what is […]  More >>

DevOps: from a buzzword to a cultural shift

Shivakumar “Shiva” Ravi, Head – Global Sales and Pre-Sales at Amdocs Testing ServicesAn Interview with Shivakumar “Shiva” Ravi, Head – Global Sales and Pre-Sales at Amdocs Testing Services The DevOps movement is quickly gaining acceptance among Telecommunications companies, largely due to the need for faster application delivery in a highly competitive market. I often get asked how QA fits in with this new world of DevOps. Recently, I had an opportunity to discuss the DevOps and the Digital Testing trends in the Telecom industry with my friend and industry expert, Shiva Ravi, Global Head of Sales at Amdocs Testing. Here are some of the highlights of our conversation. Michael Cooper: Shiva, for […]  More >>

Meet the Amdocs Testing Experts: Ighal Szyk, Amdocs Testing R&D Line Manager

BEAT testingUsing Analytics to Help Testers Speak the Language of the Business Earlier this month, I saw an impressive demonstration of the new Amdocs BEAT™ Analytics platform and I had a chance to discuss the latest Amdocs BEAT™ innovation with Ighal Szyk who leads the R&D Center of Amdocs Testing services. He joined me on the phone from Israel to talk about the Analytics platform launch and how it can help bridge the gap between testers and business decision makers. Mike Cooper: Ighal, for those who aren’t familiar with Amdocs BEAT™, what benefits does it offer to Amdocs’ Telecom industry customers? Ighal Szyk: […]  More >>

Four Take Aways from the Open Networking Summit

trinh ons speaking1Open source has become a platform for the software industry ecosystem, and last month’s Open Networking Conference (ONS) in Santa Clara, CA brought together the global SDN/NFV community for three days of open discussion, preview of new technologies and exchange of ideas in the areas of open source networking. Since its inception, ONS has been a favorite gathering place for service providers, data center operators, vendors and developers, and this year, more than 2,000 people attended the event, leading to packed sessions, enthusiastic panels and lively hallway conversations on all-things SDN. It was great to see technology giants, such as Huawei, […]  More >>