Category Archives: DMaaS

Partial Solutions for the Paper Problem

Service providers need an integrated approach to document management, which will simplify the service provider’s ability to intake and manage customer information.  More >>

The Problem with Paper

Why are service providers still dealing with paper forms? With the presence of smartphones and tablets everywhere, there is no reason to continue using paper forms. E-forms offer many advantages over paper forms. Paper forms need to be manually entered into downstream systems, scanned and stored in a document management system, often disconnected from other systems, making retrieval next to impossible. In addition, with each new service offered, a new form needs to be generated and distributed to each retail location. Not to mention the fact that paper documents can cost up to $0.60.  More >>