Author Archives: Arye Zacks

Arye Zacks

The things most people consider time-wasters actually comprise Arye's job: Facebook entries, scouring web content and yes, tweeting. And when he's not doing that, he is wasting his time following the Detroit Tigers, Lions and Red Wings.

Good deeds are back

GoodMarch has finally arrived, and brings with it the chirping of robins and the coming of Spring. It’s a time of renewal, and at Amdocs that means renewing our commitment to our communities and those in need. For the second straight year, we’ve designated March as Good Deeds Month, and this time, our goals are bigger than ever. As a tribute to our 35th anniversary, which we celebrated earlier this year, we’ve upped our employee volunteer hours goal for 2017 from 25,000 to 35,000 hours. It’s a lofty goal, and one that makes me proud to be an Amdocs employee. Amdocs […]  More >>

Some Big News About Artificial Intelligence

artificial intelligenceA few weeks ago my wife and I were in the mood for a classic movie, and found Casablanca on Netflix. A few nights later, we watched Breakfast at Tiffany’s, recommended by Netflix, and then last night, we tuned in to Down with Love, again, a Netflix recommendation.  The powerful artificial intelligence behind Netflix’s recommendation engine has been on the money, which is why we are probably going to watch To Kill a Mockingbird the next time we’re ready to spend some time with Netflix. The artificial intelligence (AI) engines are getting smarter, and appearing more often in our daily lives. […]  More >>

Integrating Acquisitions into Amdocs CES 10.1

Acquisitions made a splashIt’s one thing to make a splash, spend $260 million dollars, and buy three companies in one day. However, taking those three companies and beginning to integrate them into existing product lines within 3 months is a completely different animal. And that is exactly what we did in Amdocs CES 10.1. Back on September 14 Eli Gelman announced that the purchase of Vindicia, Brite:Bill and Pontis would “position Amdocs as the market leader to help communication and media providers on their (digital) journey.” Today, with the release of Amdocs CES 10.1, we’re helping our service provider (CSP) customers accelerate their […]  More >>

A dazzling corporate light

Amdocs employees at annual bake sale supporting Developmental Services Center (DSC)Amdocs isn’t the first place I’ve ever worked. I’ve worked in companies large and small, each with its own attitude toward corporate social responsibility. Some took it seriously, others ignored the idea completely. But one of the things I love about Amdocs, where I’ve worked for nearly ten years, is the importance, extending far beyond lip service, which we place on giving back to our community. Our CEO, Eli Gelman, recently wrote “I believe our Code of Ethics and Business Conduct is a defining document.” He sets the tone for all 25,000 employees, regardless of their location or position. We […]  More >>

Getting Ready for the On-Demand Digital Economy

Amdocs CES 10.1Amdocs CES 10.1 enhances our previous CES 10 offering. We’ve accelerated Digital, building in real-time contextualization, artificial intelligence, and flexible interactive billing options.  More >>

Keeping Pace with the Internet of Things

The exciting possibilities which the Internet of Things (IoT) have already delivered and those which it promises are helping drive a growth in connected devices at an accelerating rate. By 2020, Gartner expects the total number of IoT devices to reach almost 21 billion and a joint report by DHL and Cisco expects this number to be as high as 50 billion. With such growth, how can traditional Telco’s and Communication Service Providers (CSPs) maintain pace with and nurture the industry? I talked with Adrian Ugoni from our Services and Solutions group, for his view. Arye Zacks: The Internet of Things […]  More >>

Entertainment that works

The door to providing entertainment is now wide openThis is the first in a series looking at Amdocs recent acquisitions of Vindicia, Pontis and Brite:Bill The golden glow of entertainment services has been flickering before service providers’ eyes for years. Seeking to replace commoditized lines of business, such as voice and messaging, they have been busily searching for additional lines of business. Recent acquisitions by AT&T, Comcast and Vodafone of pay TV companies DirecTV, NBC and Kabel Deutschland, were at least partially driven by the need to mine new revenue streams. However, now that they have acquired a rich treasure chest of entertainment content, they need innovative ways […]  More >>

Doing Great During Good Deeds Month!

High school seniors get a taste of the high-tech life“We wanted to raise the bar, and expose more employees to the act of giving,” Idit Duvdevany, Head of Amdocs Corporate Social Responsibility team, told me, as we talked about Amdocs Good Deeds Month. Over the past month, Amdocs employees did just that. Employees organized charitable events, from toy drives in London to food drives in Israel. There was a blood drive in Cyprus and female empowerment efforts in India. Over 1,500 employees took part on more than 350 activities. One of the most exciting took place in Gurgaon, India, where we organized an industry visit for youth enrolled with […]  More >>

Looking for the Lighter Side of Ten

Share your Lighter Side of Ten pictures and winLast month at Mobile World Congress we told the world about our latest CES portfolio, CES 10. CES 10 is a big deal for us, as we bring together our BSS, OSS, network and big data solutions, all designed to help service providers accelerate the pace of their digital transformation. Putting CES 10 together took a lot of work from a lot of people, and now, it’s time for us – and you – to have a little fun by looking at the Lighter Side of Ten. From now through April 13, we’re inviting you to post your pictures showing […]  More >>

Innovation doesn’t just happen

tag_amdocsinnovationie_1441198947We’ve been championing innovation this week at Amdocs, with what’s become an annual Innovation Week event. Our employees are inspired to innovate through a worldwide hack-a-thon event, a lifehacks blogging competition, design thinking sessions, and other innovation activities. Innovation is everywhere, and can be found deeply rooted in the Amdocs culture. Innovation has become a business imperative. In fact, it is a core driver of growth, performance, and valuation. But in reality, it’s not easy to drive innovation in big organizations and most innovation leaders face both internal and external challenges which impact their ability to succeed. In the past […]  More >>