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Spring – time of big plans and new beginnings

Insight Fuel
Spring is in the air, and something about this season always makes us feel compelled to ... >>
Spring – time of big plans and new beginnings

The balance of power in telecoms is shifting – you just need to take a leap of faith

Network Talk
The telecoms industry is at the heart of the ‘Fourth Industrial Revolution’. ... >>
The balance of power in telecoms is shifting – you just need to take a leap of faith

Virtualization needs open source! (And here’s why)

Network Talk
There’s little debate in our industry that network virtualization (NFV/SDN) is the way forward for telecoms’ infrastructure. So why are adoption rates of NFV/SDN architectures
Virtualization needs open source! (And here’s why)

YouTube TV – it’s not about the streaming service

Amdocs Voices
Most of the reviews about YouTube TV, the streaming service launched earlier this month in five North-American markets -- Los Angeles, New York, Chicago, Philadelphia, and the San Francisco Bay Area – totally missed the point.
YouTube TV – it’s not about the streaming service

Can AI rescue you from the Ninth Circle of Hell?

Amdocs Voices
Back in 2013, Janie Emaus described the nightmare she went through trying to reach her gas company through their automated answering system for the Huffington Post. She wasn’t the first to compare automated customer service systems to hell. In 2011 Time Magazine reported that the ninth circle of customer-service hell
Can AI rescue you from the Ninth Circle of Hell?

We had an AWSome Day…the first of many!

Insight Fuel
The first question I might hear from the people reading this blog is, “Why did you leave the ‘E’ out of ... >>
We had an AWSome Day…the first of many!

Are we going to be replaced by Bots?

Insight Fuel
Prepare for employment in the age of artificial intelligenceThe innovation tsunami driven by artificial intelligence (AI) is about ... >>
Are we going to be replaced by Bots?

DevOps is Growing Up

Insight Fuel
DevOps guru and author Gary Gruver joins Yoav Ziv, Head of Amdocs Testing Services, in a webinar addressing the new set of challenges when scaling
DevOps is Growing Up

Finding the right moment

Insight Fuel
Nearly every night, my friend Erica puts her two young children kids to bed. ... >>
Finding the right moment

Read all about it! What publishing can learn from digital transformations in telecoms (and vice-versa)

Amdocs Voices
Sometimes it’s useful to take a look outside the telecoms world at what’s happening in other verticals and pick up an insight (or three) about how other industries are handling similar situations, like dealing with disruption or how to develop an effective digital transformation strategy. Take publishing, for example....
Read all about it! What publishing can learn from digital transformations in telecoms (and vice-versa)