BLOGGER: JEFF BARAK Hopefully, this won’t be a situation that you’ll have personally experienced, but a friend of mine was outraged at a US airline recently (I won’t name and shame it here) for exceptionally poor service. She had a long trip planned with several stopovers and the airline managed to unapologetically mess up every [...]
BLOGGER: ANDY WESTON “I wonder where you are and I wonder what you do…” Of course, Lionel Richie wasn’t referring to user anonymity, but there is an ever-growing focus on the importance of uncovering user identity. The recent riots that rolled across the UK this month have again highlighted why it’s so valuable to be [...]
BLOGGER: BEENA MALIKAVEETIL We’re taught it’s good to share and sharing is definitely shaping our lives, with users now sharing an astonishing 4 billion (!) “things” on Facebook every day. According to Facebook CEO Mark Zuckerberg, it’s going to keep growing dramatically. He recently explained that any Facebook user, on average, today shares twice [...]
BLOGGER: JEFF BARAK OK, so there isn’t actually an Oscar like that, but neither is Oscar-night coverage a “winner take all” competition between television and the Internet. This year’s Oscar coverage showed how the traditional television model can happily co-exist, and even embrace what previously had been seen as the disruptive factor of online viewing. [...]
BLOGGER: AMNON EKSTEIN Mobile VoIP services are growing, presenting a serious threat to many mobile operators’ traditional services. These operators are concerned they will lose control of voice-based services and the revenue they have become used to receiving from it. Research companies predict that mobile VoIP users will exceed 100 million by 2012 (Jupiter Research) [...]
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