Posts Tagged ‘service providers’

Have service providers missed the boat in offering Rich Communication Services?

BLOGGER: TSAHI LEVENT-LEVI Once upon a time, we used to talk on the phone. (Remember those days?) Then we all started texting each other. And then, in the relative blink of an eye, everything changed.  According to “Comics about Technology”, when it comes to communicating with each other, we now have 10 levels of intimacy, nicely [...]

Why Angry Birds just got a whole lot angrier

BLOGGER: SHAI SHAMIR  30 million downloads. 15 million people use it each day. It’s kicked Angry Birds right off their Number 1 perch. And it’s made its developer OMGPOP very, very rich indeed – according to TechCrunch’s Josh Constine, rich to the tune of the $200 million (give or take a few) that Zynga has [...]

Stop throwing smartphones at customers!

BLOGGER: JEFF BARAK So when does your service provider finally start taking notice of you? In most cases, it’s only when you’ve told them you’re about to leave them and move to a rival operator. All of a sudden, you have their attention – and a number of tempting offers to consider, particularly in terms [...]

Who’s feeling the pressure?

BLOGGER: NAOMI WEISER It’s not just athletes who will be under pressure at the Olympics – spare a thought for your service provider. There’s enough capacity demand on their networks for video content right now as it is – for example, YouTube now exceeds 200 million views a day on mobile –  without adding even [...]

Hello…Is it me you’re looking for?

BLOGGER: ANDY WESTON “I wonder where you are and I wonder what you do…” Of course, Lionel Richie wasn’t referring to user anonymity, but there is an ever-growing focus on the importance of uncovering user identity. The recent riots that rolled across the UK this month have again highlighted why it’s so valuable to be [...]

What service providers could learn from the rise and fall of Borders

BLOGGER: ERIC M. DANIS Sadly, it’s time to say goodbye to another brand. But while Borders might be gone, it shouldn’t be forgotten because I think service providers can learn some important lessons from Borders’ demise: Don’t miss the connected world revolution…  “Borders was investing in physical real estate at the same time that shoppers [...]

Knocking on an open door

BLOGGER: JEFF BARAK As a child, a few minutes after leaving the house with my mother, she’d often send me back down the street to check that she’d locked the front door. Other people worry about whether they’ve locked their car – one friend recently called me from the airport saying she couldn’t remember if [...]

One family, one data plan?

BLOGGER: RAFI KRETCHMER At last count, my family had seven data-hungry devices connected to my service provider’s network. Yet I have four data plans. To me, it would make perfect sense to have one, understandable family data plan, which would even enable me to save some money. But it’s not that easy; service providers aren’t [...]

Why the world looks different to Generation Y

BLOGGER: JEFF BARAK Success in the future isn’t just about the technology, according to futurist Dr. Graeme Codrington, from TomorrowToday, in his guest keynote speech at the Amdocs InTouch Business Forum 2011 in Miami – it’s about understanding people better. And this is the way that service providers will be able to fully monetize the [...]

Beam me up, service provider

BLOGGER: ERIC M. DANIS I can’t wait until we’re all communicating via hologram technology. It’s not that I have any Star Wars or Star Trek futuristic fantasies. It’s just that when my wife calls me to ask why I forgot the milk again, I want to be able to see her face while we talk [...]

The amazing metamorphosis of Amazon

BLOGGER: NAOMI WEISER Hats off to Amazon again for adopting yet another new innovative business model with this week’s launch of the Amazon Cloud Player and Cloud Driver software and services – and in doing so, it has managed to beat Apple and Google to the punch by being the first to launch online music [...]

Service Providers Feel the Data Capacity Crunch

BLOGGER: DAVID CHAMBERS According to Chetan Sharma, a leading analyst specialising on the wireless-data industry, U.S. consumers will go through an average of some 325 MB a month by the end of 2010, up 112 percent from 2009. Total U.S. wireless-data traffic will exceed 1 Exabyte this year and is forecast to continue growing rapidly. [...]

Why just providing extra data capacity isn’t going to solve the problem

BLOGGER: JEFF BARAK As the New York Times pointed out this week, “every day, about a million new devices — computers, mobile phones, televisions and other things — are hooked up to the Internet…Most of this growth is occurring in developing countries, where the Web is dominant and applications stores and the like have made [...]

Re-thinking convergence

BLOGGER: RAY BENNETT I think convergence officially began way back in 1994 when a company called Convergence.com.  had the foresight to trademark their logo. These were early days in the cable modem versus DSL wars and cable was winning across the board. In 2000 C-COR.net (now Arris) acquired Convergence.com.  Their business was simple:  they turned [...]

If phone calls are a thing of the past, now what?

BLOGGER: JEFF BARAK The irony behind the tremendous growth of smartphones is, of course, the fact that people are making fewer telephone calls.  In an enlightening blog in Wired, Clive Thompson makes the argument that the phone call is dead, pointing out that the younger generation “doesn’t make phone calls, because everyone is in constant, [...]

Kindling growth in the connected world

By Jeff Barak There’s no doubt that the Kindle was one of the successes of 2009, even if the extremely secretive Amazon steadfastly refuses to say exactly how many have been sold, preferring instead to restrict itself to describing the Kindle as the online retailer’s best-selling product. But while Amazon throws a heavy cloak over [...]