BLOGGER: NAOMI WEISER If you ever needed an example that 2011 is the year of mobile commerce, look no further than the two shoppers who recently bought a £70,000 Ferrari and a new home via eBay subsidiary PayPal’s mobile app on Cyber Monday, the peak day for online Christmas shopping in the US. And while [...]
BLOGGER: JEFF BARAK Imagine receiving a bill for $18,000 dollars. That’s what happened to one retiree in Dover, Mass, after a promotional no-limit data plan expired without warning. It’s just one of many stories about subscribers suffering from bill shock, which have damaged service provider reputations. However, the new landmark agreement between US carriers and [...]
BLOGGER: JEFF BARAK AT&T’s decision to join T-Mobile and offer carrier billing in the US for Android Market (Google’s app store) should come as no surprise. As Michal Harris noted in a blog here late last year, the service providers’ market has fragmented, with over-the-top players, niche app vendors and expanding retailers muscling in on [...]
BLOGGER: JEFF BARAK Mobile money and mobile banking are seen by service providers in emerging markets as the top services they will be providing over the next half-decade, according to the recently published Connected World 2010: A survey of emerging markets. A classic example of the need for mobile money is Haiti, and not just [...]
BLOGGER: MONICA ZLOTOGORSKI Take a minute to think about this: although product innovation is all about giving value to a customer, it’s not always related to how advanced the technology might be. In general, I reckon this concept could be tough to digest for many of my readers in developed markets who typically tie the concept [...]
By Matt Anderson The walled garden is collapsing, with consumers increasingly going off-portal to browse and consume from their mobile handsets. That doesn’t sound like great news for service providers who are now finding themselves being squeezed out of a very lucrative value chain. After all, mobile Internet usage is powering ahead, thanks partly to [...]
By Jeff Barak The connected world has changed the way American consumers get their news. It’s now a matter of the “Three Ps” – portable, personalized and participatory. According to a fascinating piece of research conducted recently by the Pew Internet and American Life Project, 33% of American cellphone users access news on their phones, [...]
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