‘Broadband, Cable & Satellite’ Archive

How about a sneak preview?

BLOGGER: JEFF BARAK Are you fed up of friends spoiling your favorite TV show by letting you know how the series ends before you’ve managed to see the final episode? Well, help might be at hand if a solution currently in the Amdocs incubation lab actually makes it to market. Under a scenario demonstrated at [...]

Forget the ABC – it’s all about the three As…

BLOGGER: DAVID JACOBS  In the first few days following the launch of the new iPad – don’t call it an iPad 3 because Apple will correct you – Apple reported an astonishing sales pace of a million units a day (and yes, you read that right).  And what will most people be using it for? Viewing [...]

Getting off the couch

BLOGGER: JEFF BARAK If you’re an American pay-TV provider, what do you want first: the good news or the bad? The good news is that nine out of 10 American households have a TV subscription with operators like Comcast, AT&T, Dish or DirectTV, and that they get plenty of use out of it. In fact, [...]

(Digital) Hollywood goes a little over the top

BLOGGER: KEN ROULIER Next time you sit down to enjoy the latest episode of “Modern Family”, you’re probably blissfully unaware of the fierce battle going on right now over how you watch TV.  And since there’s a $200+ billion market up for grabs, the stakes are high. The contenders are “traditional” Pay TV providers (cable, [...]

“I messed up” (a.k.a. a really bad customer experience tale)

BLOGGER: SHAHAR YARDEN How bad does a customer experience have to be before it becomes irreparable?  Just ask Reed Hastings, the CEO of Netflix, who this week had to make a very public, humiliating “sincere apology” to Netflix customers. But are Hastings’ admissions such as “I slid into arrogance”, “I messed up”, “will work hard [...]

Thoughts from The Cable Show: Where’s the lifetime value?

BLOGGER: DAVID JACOBS I was a little surprised by what was left off the packed agenda at The Cable Show, which took place in Chicago last week. As expected, there was a lot of talk around TV Anywhere, the impact of OTT video services from the likes of Netflix and Apple, and how the cable [...]

Put a cap on it

BLOGGER: JEFF BARAK We’re already getting used to data caps on our mobile Internet usage, so AT&T’s decision to put a cap on data usage for its DSL and U-verse broadband services should not come as too much of a surprise. In fact, Comcast capped its broadband service way back in 2008. As in the [...]

And the award for “Best Oscar-Night Coverage” this year goes to…

BLOGGER: JEFF BARAK OK, so there isn’t actually an Oscar like that, but neither is Oscar-night coverage a “winner take all” competition between television and the Internet. This year’s Oscar coverage showed how the traditional television model can happily co-exist, and even embrace what previously had been seen as the disruptive factor of online viewing. [...]

The ABCs of Pay TV

BLOGGER: DANA PORTER    As more and more content is delivered over the Internet, consumers are “leaning forward:” moving from passively consuming content to designing their own viewing experiences. And, of course, the battle for the revenues to be gained from owning this experience has heated up. Pay-TV providers, who traditionally controlled the customer television experience, [...]

Google’s unfortunate TV episode

BLOGGER: JEFF BARAK Google’s decision to ask hardware partners Toshiba and Sharp to delay the introduction of their Google TV sets, missing next month’s all-important Consumer Electronics Show (CES 2011), highlights the “technical challenges that have kept Web TV from becoming mainstream.” When Google TV launched in October with its initial partners Sony and Logitech, [...]

Meet Generation D

BLOGGER: JEFF BARAK They’re between 12 and 17 years of age, and they’re digital natives. They multi-task: when watching TV they’ll also be busy updating their Facebook profile and Tweeting. In fact, there are good grounds to call them Generation ADHD! As Sebastien Marteau, vice president of Fox Mobile, Germany, pointed out yesterday, this is [...]

Re-thinking convergence

BLOGGER: RAY BENNETT I think convergence officially began way back in 1994 when a company called Convergence.com.  had the foresight to trademark their logo. These were early days in the cable modem versus DSL wars and cable was winning across the board. In 2000 C-COR.net (now Arris) acquired Convergence.com.  Their business was simple:  they turned [...]

Who will you choose to supply your video content?

By: David Jacobs In a previous blog, I suggested that as PayTV takes its next evolutionary step and embraces the Internet as another delivery medium, the principle of paying for TV is far from dead. Viewed content will always be paid for somehow – whether it’s “I pay” (subscription or pre-payment), “you pay” (given to [...]

“Over the Top” Hype is Probably a Bit – well – Over the Top!

By: David Jacobs Two years ago, TV was pretty much the same as it had been for the previous 30: that is to say, broadcast content organized into streams known as channels, paid for by a combination of advertising and subscriptions, and accessible via an antenna, cable, or satellite dish, and to a lesser degree, [...]

The Unintentional Consequences of a Court Ruling

By: Jeff Barak The real danger of this month’s US federal appeals court ruling rejecting the authority of the Federal Communications Commission to regulate the Internet has little to do with the threat to net neutrality and whether service providers will suddenly soon start charging consumers extra for YouTube access. The sting in the tail [...]